[{"data":1,"prerenderedAt":776},["ShallowReactive",2],{"item:\u002Fcafe-marketing\u002Fevery-coffee-business-owner-needs-to-ask-their-customers-these-five-questions":3,"platform:site":260,"more:\u002Fcafe-marketing\u002Fevery-coffee-business-owner-needs-to-ask-their-customers-these-five-questions":713},{"id":4,"title":5,"aiRevisedAt":6,"authors":7,"body":12,"canonical":184,"category":185,"categorySlugs":196,"cid":197,"cover":198,"description":204,"extension":205,"featured":206,"language":207,"meta":208,"navigation":209,"noindex":206,"ogImage":210,"path":211,"publishedAt":212,"readingMinutes":213,"recipe":184,"related":214,"revisedAt":184,"seo":246,"seoDescription":204,"seoTitle":5,"sortKey":184,"sources":247,"stem":251,"tagSlugs":252,"tags":254,"translations":256,"type":257,"url":258,"__hash__":259},"platformItems\u002Fplatform\u002Fitems\u002F53595.md","Five Conversations That Reveal What Your Café Customers Really Value","2026-10-20T11:21:13.000Z",[8],{"name":9,"slug":10,"role":11},"Casey Adams","casey-adams","author",{"type":13,"value":14,"toc":178},"minimark",[15,22,25,28,31,34,37,42,45,50,53,56,61,64,67,71,74,77,81,84,87,91,94,97,100,104,107,110,113,117,120,124,127,133,136,141,146,149,154,156,161,164,169,172,175],[16,17,18],"p",{},[19,20,21],"em",{},"This piece was originally published in a print handbook for coffee shop leaders.",[16,23,24],{},"Back in 2014, when I started behind the bar as a barista, a shop could stand out simply by serving excellent coffee. We knew our beans' origins and brew methods inside out, poured hand-brewed filter coffee, steered clear of syrup-heavy menus, and followed barista competitions and industry news closely.",[16,26,27],{},"These days, though, quality coffee and well-trained baristas are relatively common. The sector has become crowded, and for most cafés a great cup is no longer what separates one business from another. What does distinguish individual coffee businesses now is how good their customer experience is.",[16,29,30],{},"Put another way, the way people engage with your brand matters more today than either the quality or the price of what you sell.",[16,32,33],{},"So instead of building marketing around the product, it's essential to focus on the distinctive experience you provide. And the best way to learn what customers like—or dislike—about that experience is simply to ask them. The skill lies in choosing questions that reach beyond the surface and uncover deeper emotional truths.",[16,35,36],{},"Below are five core questions that tend to produce more than shallow answers and can help lay a foundation for long-term success.",[38,39,41],"h2",{"id":40},"setting-up-your-customer-research","Setting Up Your Customer Research",[16,43,44],{},"At its heart, customer research means talking with people and asking good questions. Choose a day or two, then ask a handful of customers whether they can spare four or five minutes for a few questions. Comping their drinks or offering gift cards is a fine way to show appreciation. Jot notes in a notepad as you go, or ask permission to record the conversation—reassuring them that it's purely for internal learning and will never be shared outside the company.",[46,47,48],"blockquote",{},[16,49,33],{},[16,51,52],{},"Ideally, you'll quickly interview 10–20 customers across a range of loyalty levels. Your most devoted fans will answer differently from occasional buyers, and understanding how their perceptions diverge can help you narrow that gap and convert more casual visitors into committed regulars.",[16,54,55],{},"Open with a personal catch-up question or two to put them at ease, then try the following:",[57,58,60],"h4",{"id":59},"was-there-anything-about-our-company-that-really-stuck-out-to-you-when-you-first-learned-about-us","\"Was there anything about our company that really stuck out to you when you first learned about us?\"",[16,62,63],{},"This one reveals the first impression you make. Do people feel welcomed the moment they walk in? Does your Instagram project a vibe that doesn't match your actual brand?",[16,65,66],{},"People tend to remember three parts of any experience: the beginning, a \"peak moment\" (the high or low point), and the ending. Nailing that first impression matters, and this question shows how well you're doing it and what might need adjusting.",[57,68,70],{"id":69},"what-made-you-want-to-come-back-a-second-time","\"What made you want to come back a second time?\"",[16,72,73],{},"A first transaction doesn't make someone your customer—the second visit does. A good offer can motivate a single visit, but repeat business has to be earned, and knowing how you earn it tells you what to build on.",[16,75,76],{},"This question helps you pinpoint which parts of your business matter enough that customers choose to return.",[57,78,80],{"id":79},"is-there-anything-that-makes-you-hesitate-to-come-back-or-anything-that-you-would-want-to-change-or-improve","\"Is there anything that makes you hesitate to come back, or anything that you would want to change or improve?\"",[16,82,83],{},"No experience is perfect, and even your most loyal regulars probably have small frustrations. Maybe the creamer dispenser is always lukewarm, the baristas aren't consistent, or it's unclear which parking spots belong to the café.",[16,85,86],{},"The more of these hesitations and obstacles you can identify and remove, the easier it becomes to earn repeat visits.",[57,88,90],{"id":89},"what-does-buying-from-us-actually-do-for-you-personally-that-doesnt-happen-in-other-places","\"What does buying from us actually do for you personally that doesn't happen in other places?\"",[16,92,93],{},"The obvious reply is, \"I get a nice caffeine boost with something that tastes delicious.\" When they say that, don't jump in. Give them a moment to consider the question and dig a little deeper.",[16,95,96],{},"There are more specific benefits your experience offers compared with other shops or online stores. Perhaps you're faster than other cafés, and customers know they can count on you when they're in a hurry. Maybe your website makes it really easy to find a coffee they'll love.",[16,98,99],{},"Be patient—given the space, they'll likely share more.",[57,101,103],{"id":102},"if-our-company-closed-tomorrow-what-would-you-miss-the-most","\"If our company closed tomorrow, what would you miss the most?\"",[16,105,106],{},"This question gets straight to the core of your value proposition. It pushes customers to consider what genuinely matters to them about your business. Their answers may surprise you.",[16,108,109],{},"They might mention that they love how your coffee is roasted locally, or the warm smile of the barista who remembers their name and order. It could be the cozy corner where they prefer to work, or the fact that you're the only place in town that makes a proper cappuccino.",[16,111,112],{},"Whatever they say, it highlights what makes your coffee experience memorable and keeps people coming back—the qualities you should protect and nurture.",[57,114,116],{"id":115},"bonus-where-would-you-go-for-coffee-instead-if-we-closed","Bonus: Where would you go for coffee instead if we closed?\"",[16,118,119],{},"Which competitors do your customers see as closest to your values, menu, and overall experience? Keeping an eye on the competition is always wise.",[38,121,123],{"id":122},"turning-these-insights-into-action","Turning These Insights Into Action",[16,125,126],{},"Once you've gathered this valuable input, don't let it sit forgotten in a notebook. Here are a few ways to put what you've learned to use:",[16,128,129],{},[130,131,132],"strong",{},"Spot Patterns",[16,134,135],{},"Look for recurring themes in the responses. If several customers mention the same positive (or negative) aspects, you've found something worth exploring further—or business adjustments to make.",[46,137,138],{},[16,139,140],{},"Don't shy away from criticism. If customers consistently mention areas for improvement, tackle these head-on. It shows you're listening and committed to enhancing their experience.",[16,142,143],{},[130,144,145],{},"Build on Your Strengths",[16,147,148],{},"Once you know what customers love most, find ways to emphasize and expand those elements. If it's your friendly staff, invest in more training and build team morale around great service. If it's your speed of service, treat current practices as the standard of excellence and make sure every new hire can meet it.",[16,150,151],{},[130,152,153],{},"Address Weaknesses",[16,155,140],{},[16,157,158],{},[130,159,160],{},"Sharpen Your Marketing",[16,162,163],{},"Use the language and ideas from customers' responses in your marketing materials. When you speak directly to what matters to them, your message becomes much more powerful.",[16,165,166],{},[130,167,168],{},"Repeat Regularly",[16,170,171],{},"Local competition, menu preferences, and customer sentiments generally shift over time.",[16,173,174],{},"You'll carry different products, hire new employees, and add new drinks to your menu or snacks to your pastry case. Things naturally evolve, and you don't want to be caught making important decisions based on research from five years ago. Make these conversations a regular part of your business practice, once or twice per year.",[16,176,177],{},"Remember, the goal isn't just to collect data—it's to build deeper relationships. These conversations show your customers that you value their input and are committed to serving them better. In an industry as competitive as coffee, this kind of deep listening and engagement can set you apart—and turn casual customers into lifelong fans.",{"title":179,"searchDepth":180,"depth":180,"links":181},"",2,[182,183],{"id":40,"depth":180,"text":41},{"id":122,"depth":180,"text":123},null,{"slug":186,"name":187,"path":188},"cafe-marketing","Marketing & Branding",[189,192,195],{"slug":190,"name":191},"coffee-tea","Coffee & Tea",{"slug":193,"name":194},"cafe-business","Café Business",{"slug":186,"name":187},[190,193,186],53595,{"src":199,"srcset":200,"width":201,"height":202,"alt":203},"\u002Fuploads\u002F9a8ef64d9357685d91fb.webp","\u002Fuploads\u002Fbb63fe8e4a1dfe62f277.webp 400w, \u002Fuploads\u002Fd53d399bf159a326e4c4.webp 800w, \u002Fuploads\u002F9a8ef64d9357685d91fb.webp 1024w",1024,642,"Every Coffee Business Owner Needs To Ask Their Customers These Five Questions","With specialty coffee now widely available, the experience around your brand has become the real point of difference—and structured conversations with customers are how you find out what that experience is worth to them.","md",false,"en",{},true,"\u002Fuploads\u002Fe95a8e3f1df39f317af5.jpg","\u002Fplatform\u002Fitems\u002F53595","2026-09-04T21:21:19.000Z",5,[215,224,232,239],{"url":216,"title":217,"cover":218},"\u002Fcafe-marketing\u002Fa-business-owners-guide-to-media-interviews","How to Navigate Media Interviews as a Business Owner",{"src":219,"srcset":220,"width":221,"height":222,"alt":223},"\u002Fuploads\u002Fc9a63e84eb62942dd27a.webp","\u002Fuploads\u002Fa7f75ffcc449156ca266.webp 400w, \u002Fuploads\u002Fc9a63e84eb62942dd27a.webp 800w",800,533,"A Business Owner’s Guide To Media Interviews",{"url":225,"title":226,"cover":227},"\u002Fcafe-marketing\u002Fwant-a-cafe-that-lasts-focus-on-brand-identity","A Lasting Café Is Built on Values, Not Just Good Coffee",{"src":228,"srcset":229,"width":221,"height":230,"alt":231},"\u002Fuploads\u002F70f50f43dbb019fea0ce.webp","\u002Fuploads\u002Fbd289648a46b9f70d533.webp 400w, \u002Fuploads\u002F70f50f43dbb019fea0ce.webp 800w",498,"Want a Cafe That Lasts? Focus on Brand Identity",{"url":233,"title":234,"cover":235},"\u002Fcafe-marketing\u002Fthe-coffee-marketing-pyramid","Building a Marketing Foundation for Coffee Shops: A Three-Tier Approach",{"src":236,"srcset":237,"width":221,"height":230,"alt":238},"\u002Fuploads\u002F91e8578b5be8db68476f.webp","\u002Fuploads\u002Fecc9ce56b9d8e1f94774.webp 400w, \u002Fuploads\u002F91e8578b5be8db68476f.webp 800w","The Coffee Marketing Pyramid",{"url":240,"title":241,"cover":242},"\u002Fcafe-marketing\u002Fhow-to-capture-the-perfect-coffee-photo","Building a Visual Identity for Your Café Through Photography",{"src":243,"srcset":244,"width":221,"height":222,"alt":245},"\u002Fuploads\u002Fd0bdfd86bbf03b86bf09.webp","\u002Fuploads\u002F5409795aaca575a5bbd4.webp 400w, \u002Fuploads\u002Fd0bdfd86bbf03b86bf09.webp 800w","How to Capture the Perfect Coffee Photo",{"title":5,"description":204},[248],{"url":249,"title":203,"publisher":250},"https:\u002F\u002Ffreshcup.com\u002Fevery-coffee-business-owner-needs-to-ask-their-customers-these-five-questions\u002F","Fresh Cup","platform\u002Fitems\u002F53595",[253],"marketing-and-branding",[255],{"slug":253,"name":187},[],"article","\u002Fcafe-marketing\u002Fevery-coffee-business-owner-needs-to-ask-their-customers-these-five-questions","PhmDzY2KJkkcdN1maAUdFjQtC-0yIY-p90FS27bA-qI",{"id":261,"categories":262,"extension":621,"meta":622,"pageSize":535,"rootCategory":190,"site":623,"stem":626,"tags":627,"total":264,"__hash__":712},"platformSite\u002Fplatform\u002Fsite.json",{"coffee-tea":263,"coffee-shops":278,"cafe-openings":289,"cafe-design":298,"cafe-profiles":306,"cafe-business":315,"cafe-operations":324,"cafe-staffing":333,"cafe-marketing":342,"baristas":350,"barista-competitions":360,"barista-skills":368,"roasting":376,"roasteries":388,"roasting-craft":397,"roasting-equipment":406,"coffee-origins":414,"central-america":426,"south-america":435,"africa":444,"asia-pacific":453,"coffee-sustainability":462,"farmers-labor":473,"climate-environment":481,"coffee-prices-trade":489,"brewing":497,"brewing-methods":507,"coffee-drinks":516,"coffee-science":524,"coffee-culture":533,"opinion":545,"coffee-history":553,"coffee-around-world":561,"books-media":569,"coffee-industry":577,"company-news":589,"coffee-chains":597,"coffee-events":605,"industry-people":613},{"slug":190,"name":191,"description":184,"count":264,"url":265,"pages":266,"parent":184,"children":267,"path":276},274,"\u002Fcoffee-tea",14,[268,193,269,270,271,272,273,274,275],"coffee-shops","baristas","roasting","coffee-origins","coffee-sustainability","brewing","coffee-culture","coffee-industry",[277],{"slug":190,"name":191},{"slug":268,"name":279,"description":184,"count":280,"url":281,"pages":180,"parent":190,"children":282,"path":286},"Coffee Shops",24,"\u002Fcoffee-shops",[283,284,285],"cafe-openings","cafe-design","cafe-profiles",[287,288],{"slug":190,"name":191},{"slug":268,"name":279},{"slug":283,"name":290,"description":184,"count":291,"url":292,"pages":291,"parent":268,"children":293,"path":294},"Openings & Closures",1,"\u002Fcafe-openings",[],[295,296,297],{"slug":190,"name":191},{"slug":268,"name":279},{"slug":283,"name":290},{"slug":284,"name":299,"description":184,"count":213,"url":300,"pages":291,"parent":268,"children":301,"path":302},"Cafe Design","\u002Fcafe-design",[],[303,304,305],{"slug":190,"name":191},{"slug":268,"name":279},{"slug":284,"name":299},{"slug":285,"name":307,"description":184,"count":308,"url":309,"pages":291,"parent":268,"children":310,"path":311},"Cafe Profiles",18,"\u002Fcafe-profiles",[],[312,313,314],{"slug":190,"name":191},{"slug":268,"name":279},{"slug":285,"name":307},{"slug":193,"name":194,"description":184,"count":316,"url":317,"pages":180,"parent":190,"children":318,"path":321},38,"\u002Fcafe-business",[319,320,186],"cafe-operations","cafe-staffing",[322,323],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":319,"name":325,"description":184,"count":326,"url":327,"pages":291,"parent":193,"children":328,"path":329},"Operations & Menus",15,"\u002Fcafe-operations",[],[330,331,332],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":319,"name":325},{"slug":320,"name":334,"description":184,"count":335,"url":336,"pages":291,"parent":193,"children":337,"path":338},"Staffing & Labor",12,"\u002Fcafe-staffing",[],[339,340,341],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":320,"name":334},{"slug":186,"name":187,"description":184,"count":343,"url":344,"pages":291,"parent":193,"children":345,"path":346},11,"\u002Fcafe-marketing",[],[347,348,349],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":186,"name":187},{"slug":269,"name":351,"description":184,"count":352,"url":353,"pages":180,"parent":190,"children":354,"path":357},"Baristas",34,"\u002Fbaristas",[355,356],"barista-competitions","barista-skills",[358,359],{"slug":190,"name":191},{"slug":269,"name":351},{"slug":355,"name":361,"description":184,"count":326,"url":362,"pages":291,"parent":269,"children":363,"path":364},"Coffee Competitions","\u002Fbarista-competitions",[],[365,366,367],{"slug":190,"name":191},{"slug":269,"name":351},{"slug":355,"name":361},{"slug":356,"name":369,"description":184,"count":308,"url":370,"pages":291,"parent":269,"children":371,"path":372},"Skills & Education","\u002Fbarista-skills",[],[373,374,375],{"slug":190,"name":191},{"slug":269,"name":351},{"slug":356,"name":369},{"slug":270,"name":377,"description":184,"count":378,"url":379,"pages":380,"parent":190,"children":381,"path":385},"Roasting",48,"\u002Froasting",3,[382,383,384],"roasteries","roasting-craft","roasting-equipment",[386,387],{"slug":190,"name":191},{"slug":270,"name":377},{"slug":382,"name":389,"description":184,"count":390,"url":391,"pages":180,"parent":270,"children":392,"path":393},"Roasteries",29,"\u002Froasteries",[],[394,395,396],{"slug":190,"name":191},{"slug":270,"name":377},{"slug":382,"name":389},{"slug":383,"name":398,"description":184,"count":399,"url":400,"pages":291,"parent":270,"children":401,"path":402},"Roasting Craft",13,"\u002Froasting-craft",[],[403,404,405],{"slug":190,"name":191},{"slug":270,"name":377},{"slug":383,"name":398},{"slug":384,"name":407,"description":184,"count":213,"url":408,"pages":291,"parent":270,"children":409,"path":410},"Roasting Equipment","\u002Froasting-equipment",[],[411,412,413],{"slug":190,"name":191},{"slug":270,"name":377},{"slug":384,"name":407},{"slug":271,"name":415,"description":184,"count":416,"url":417,"pages":180,"parent":190,"children":418,"path":423},"Coffee Origins",32,"\u002Fcoffee-origins",[419,420,421,422],"central-america","south-america","africa","asia-pacific",[424,425],{"slug":190,"name":191},{"slug":271,"name":415},{"slug":419,"name":427,"description":184,"count":428,"url":429,"pages":291,"parent":271,"children":430,"path":431},"Central & North America",8,"\u002Fcentral-america",[],[432,433,434],{"slug":190,"name":191},{"slug":271,"name":415},{"slug":419,"name":427},{"slug":420,"name":436,"description":184,"count":437,"url":438,"pages":291,"parent":271,"children":439,"path":440},"South America",7,"\u002Fsouth-america",[],[441,442,443],{"slug":190,"name":191},{"slug":271,"name":415},{"slug":420,"name":436},{"slug":421,"name":445,"description":184,"count":446,"url":447,"pages":291,"parent":271,"children":448,"path":449},"Africa",6,"\u002Fafrica",[],[450,451,452],{"slug":190,"name":191},{"slug":271,"name":415},{"slug":421,"name":445},{"slug":422,"name":454,"description":184,"count":455,"url":456,"pages":291,"parent":271,"children":457,"path":458},"Asia-Pacific",10,"\u002Fasia-pacific",[],[459,460,461],{"slug":190,"name":191},{"slug":271,"name":415},{"slug":422,"name":454},{"slug":272,"name":463,"description":184,"count":464,"url":465,"pages":180,"parent":190,"children":466,"path":470},"Sustainability & Trade",33,"\u002Fcoffee-sustainability",[467,468,469],"farmers-labor","climate-environment","coffee-prices-trade",[471,472],{"slug":190,"name":191},{"slug":272,"name":463},{"slug":467,"name":474,"description":184,"count":455,"url":475,"pages":291,"parent":272,"children":476,"path":477},"Farmers, Labor & Equity","\u002Ffarmers-labor",[],[478,479,480],{"slug":190,"name":191},{"slug":272,"name":463},{"slug":467,"name":474},{"slug":468,"name":482,"description":184,"count":399,"url":483,"pages":291,"parent":272,"children":484,"path":485},"Climate & Environment","\u002Fclimate-environment",[],[486,487,488],{"slug":190,"name":191},{"slug":272,"name":463},{"slug":468,"name":482},{"slug":469,"name":490,"description":184,"count":455,"url":491,"pages":291,"parent":272,"children":492,"path":493},"Prices & Trade","\u002Fcoffee-prices-trade",[],[494,495,496],{"slug":190,"name":191},{"slug":272,"name":463},{"slug":469,"name":490},{"slug":273,"name":498,"description":184,"count":280,"url":499,"pages":180,"parent":190,"children":500,"path":504},"Brewing & Knowledge","\u002Fbrewing",[501,502,503],"brewing-methods","coffee-drinks","coffee-science",[505,506],{"slug":190,"name":191},{"slug":273,"name":498},{"slug":501,"name":508,"description":184,"count":509,"url":510,"pages":291,"parent":273,"children":511,"path":512},"Brewing Methods",4,"\u002Fbrewing-methods",[],[513,514,515],{"slug":190,"name":191},{"slug":273,"name":498},{"slug":501,"name":508},{"slug":502,"name":517,"description":184,"count":343,"url":518,"pages":291,"parent":273,"children":519,"path":520},"Coffee Drinks & Food","\u002Fcoffee-drinks",[],[521,522,523],{"slug":190,"name":191},{"slug":273,"name":498},{"slug":502,"name":517},{"slug":503,"name":525,"description":184,"count":526,"url":527,"pages":291,"parent":273,"children":528,"path":529},"Coffee Science",9,"\u002Fcoffee-science",[],[530,531,532],{"slug":190,"name":191},{"slug":273,"name":498},{"slug":503,"name":525},{"slug":274,"name":534,"description":184,"count":535,"url":536,"pages":291,"parent":190,"children":537,"path":542},"Culture & Opinion",20,"\u002Fcoffee-culture",[538,539,540,541],"opinion","coffee-history","coffee-around-world","books-media",[543,544],{"slug":190,"name":191},{"slug":274,"name":534},{"slug":538,"name":546,"description":184,"count":509,"url":547,"pages":291,"parent":274,"children":548,"path":549},"Opinion","\u002Fopinion",[],[550,551,552],{"slug":190,"name":191},{"slug":274,"name":534},{"slug":538,"name":546},{"slug":539,"name":554,"description":184,"count":180,"url":555,"pages":291,"parent":274,"children":556,"path":557},"Coffee History","\u002Fcoffee-history",[],[558,559,560],{"slug":190,"name":191},{"slug":274,"name":534},{"slug":539,"name":554},{"slug":540,"name":562,"description":184,"count":428,"url":563,"pages":291,"parent":274,"children":564,"path":565},"Coffee Around the World","\u002Fcoffee-around-world",[],[566,567,568],{"slug":190,"name":191},{"slug":274,"name":534},{"slug":540,"name":562},{"slug":541,"name":570,"description":184,"count":446,"url":571,"pages":291,"parent":274,"children":572,"path":573},"Books, Media & Art","\u002Fbooks-media",[],[574,575,576],{"slug":190,"name":191},{"slug":274,"name":534},{"slug":541,"name":570},{"slug":275,"name":578,"description":184,"count":579,"url":580,"pages":180,"parent":190,"children":581,"path":586},"Industry News",21,"\u002Fcoffee-industry",[582,583,584,585],"company-news","coffee-chains","coffee-events","industry-people",[587,588],{"slug":190,"name":191},{"slug":275,"name":578},{"slug":582,"name":590,"description":184,"count":180,"url":591,"pages":291,"parent":275,"children":592,"path":593},"Company News","\u002Fcompany-news",[],[594,595,596],{"slug":190,"name":191},{"slug":275,"name":578},{"slug":582,"name":590},{"slug":583,"name":598,"description":184,"count":180,"url":599,"pages":291,"parent":275,"children":600,"path":601},"Coffee Chains","\u002Fcoffee-chains",[],[602,603,604],{"slug":190,"name":191},{"slug":275,"name":578},{"slug":583,"name":598},{"slug":584,"name":606,"description":184,"count":455,"url":607,"pages":291,"parent":275,"children":608,"path":609},"Events & Trade Shows","\u002Fcoffee-events",[],[610,611,612],{"slug":190,"name":191},{"slug":275,"name":578},{"slug":584,"name":606},{"slug":585,"name":614,"description":184,"count":446,"url":615,"pages":291,"parent":275,"children":616,"path":617},"People","\u002Findustry-people",[],[618,619,620],{"slug":190,"name":191},{"slug":275,"name":578},{"slug":585,"name":614},"json",{},{"slug":624,"name":625,"domain":625,"language":207},"coffeelocalnews-com","coffeelocalnews.com","platform\u002Fsite",[628,633,636,641,646,650,655,659,661,665,667,671,675,679,683,686,690,694,698,702,704,708],{"slug":629,"name":630,"description":184,"count":631,"url":632,"pages":437},"coffee","Coffee",136,"\u002Ftags\u002Fcoffee",{"slug":268,"name":279,"description":184,"count":634,"url":635,"pages":509},77,"\u002Ftags\u002Fcoffee-shops",{"slug":637,"name":638,"description":184,"count":639,"url":640,"pages":380},"coffee-roasting","Coffee Roasting",58,"\u002Ftags\u002Fcoffee-roasting",{"slug":642,"name":643,"description":184,"count":644,"url":645,"pages":180},"barista","Barista",28,"\u002Ftags\u002Fbarista",{"slug":647,"name":648,"description":184,"count":535,"url":649,"pages":291},"origin","Origin","\u002Ftags\u002Forigin",{"slug":651,"name":652,"description":184,"count":653,"url":654,"pages":291},"coffee-news","coffee news",17,"\u002Ftags\u002Fcoffee-news",{"slug":193,"name":656,"description":184,"count":657,"url":658,"pages":291},"Cafe Business",16,"\u002Ftags\u002Fcafe-business",{"slug":271,"name":415,"description":184,"count":266,"url":660,"pages":291},"\u002Ftags\u002Fcoffee-origins",{"slug":662,"name":663,"description":184,"count":343,"url":664,"pages":291},"places-and-culture","Places and Culture","\u002Ftags\u002Fplaces-and-culture",{"slug":270,"name":377,"description":184,"count":343,"url":666,"pages":291},"\u002Ftags\u002Froasting",{"slug":668,"name":669,"description":184,"count":428,"url":670,"pages":291},"education","Education","\u002Ftags\u002Feducation",{"slug":672,"name":673,"description":184,"count":428,"url":674,"pages":291},"specialty-coffee","specialty coffee","\u002Ftags\u002Fspecialty-coffee",{"slug":676,"name":677,"description":184,"count":437,"url":678,"pages":291},"tea","Tea","\u002Ftags\u002Ftea",{"slug":680,"name":681,"description":184,"count":446,"url":682,"pages":291},"chicago","Chicago","\u002Ftags\u002Fchicago",{"slug":584,"name":684,"description":184,"count":446,"url":685,"pages":291},"coffee events","\u002Ftags\u002Fcoffee-events",{"slug":687,"name":688,"description":184,"count":446,"url":689,"pages":291},"new-york","New York","\u002Ftags\u002Fnew-york",{"slug":691,"name":692,"description":184,"count":446,"url":693,"pages":291},"roasters","Roasters","\u002Ftags\u002Froasters",{"slug":695,"name":696,"description":184,"count":213,"url":697,"pages":291},"colorado","Colorado","\u002Ftags\u002Fcolorado",{"slug":699,"name":700,"description":184,"count":213,"url":701,"pages":291},"industry-trends","Industry Trends","\u002Ftags\u002Findustry-trends",{"slug":253,"name":187,"description":184,"count":213,"url":703,"pages":291},"\u002Ftags\u002Fmarketing-and-branding",{"slug":705,"name":706,"description":184,"count":213,"url":707,"pages":291},"sustainability","Sustainability","\u002Ftags\u002Fsustainability",{"slug":709,"name":710,"description":184,"count":213,"url":711,"pages":291},"the-coffee-almanac","The Coffee Almanac","\u002Ftags\u002Fthe-coffee-almanac","xTt_DFjKBK96fnTViZjyPPc8FRtu0K0d1NlWGA8D0uo",{"items":714,"total":464},[715,730,746,762],{"url":716,"title":717,"description":718,"cover":719,"publishedAt":724,"category":725},"\u002Fcafe-operations\u002Fthe-coffee-membership-is-the-new-subscription","Beyond the Bag: How Coffee Brands Are Turning Subscribers Into Communities","Roasters are layering perks, exclusives, and shared spaces on top of recurring deliveries to give customers reasons to stick around.",{"src":720,"srcset":721,"width":201,"height":722,"alt":723},"\u002Fuploads\u002Fb56cbb3ff1d07323a45b.webp","\u002Fuploads\u002Fb6da797d09cc212b989a.webp 400w, \u002Fuploads\u002F949813307a35192f986d.webp 800w, \u002Fuploads\u002Fb56cbb3ff1d07323a45b.webp 1024w",637,"The Coffee Membership Is the New Subscription","2026-10-19T15:58:15.000Z",{"slug":319,"name":325,"path":726},[727,728,729],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":319,"name":325},{"url":731,"title":732,"description":733,"cover":734,"publishedAt":740,"category":741},"\u002Fcafe-staffing\u002Fprotecting-your-baristas","Safeguarding Baristas: A Guide to Preventing Common Café Injuries","Strategies for café owners to reduce barista strain and injuries through ergonomic design, equipment choices, and staff education.",{"src":735,"srcset":736,"width":737,"height":738,"alt":739},"\u002Fuploads\u002F0bf019125d53596a73c3.webp","\u002Fuploads\u002F1b3c838767907617ecc1.webp 400w, \u002Fuploads\u002Ffc60efce813165a507b3.webp 800w, \u002Fuploads\u002F0bf019125d53596a73c3.webp 1182w",1182,654,"What You Need to Know About Common Café Injuries","2026-10-17T21:12:05.000Z",{"slug":320,"name":334,"path":742},[743,744,745],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":320,"name":334},{"url":747,"title":748,"description":749,"cover":750,"publishedAt":756,"category":757},"\u002Fcafe-staffing\u002F5-ways-to-create-a-safer-more-productive-cafe-space","Building a Safer Café: 5 Practical Policies for Staff and Guests","A safe and productive café relies on clear, actionable policies—not just good intentions. From anti-harassment rules and service guidelines to emergency protocols, these five measures help ensure everyone knows how to respond when challenges arise.",{"src":751,"srcset":752,"width":753,"height":754,"alt":755},"\u002Fuploads\u002Fe072d6d8e9218b952cca.webp","\u002Fuploads\u002F5ef55bc6f390f83927e9.webp 400w, \u002Fuploads\u002Fe7dc1a967cb5793283fc.webp 800w, \u002Fuploads\u002Fe072d6d8e9218b952cca.webp 1015w",1015,575,"5 Ways to Create a Safer & More Productive Café Space","2026-10-17T20:36:03.000Z",{"slug":320,"name":334,"path":758},[759,760,761],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":320,"name":334},{"url":763,"title":764,"description":765,"cover":766,"publishedAt":770,"category":771},"\u002Fcafe-operations\u002Fbeyond-the-pastry-case-at-birch-coffee","Why One Café Chose to Shrink Its Kitchen and Refocus on Coffee","A small coffee shop's journey from ambitious food menus to a simpler partnership that cut waste and sharpened its coffee focus.",{"src":767,"srcset":768,"width":221,"height":222,"alt":769},"\u002Fuploads\u002F54ac046b5a6043cf1159.webp","\u002Fuploads\u002Fd3757b355a0368f613ca.webp 400w, \u002Fuploads\u002F54ac046b5a6043cf1159.webp 800w","Beyond the Pastry Case: at Birch Coffee","2026-10-17T10:47:28.000Z",{"slug":319,"name":325,"path":772},[773,774,775],{"slug":190,"name":191},{"slug":193,"name":194},{"slug":319,"name":325},1792497129867]